Política de frete
Shipping Policy
Last updated: May 8, 2026
At Shop Online, we are committed to delivering your orders as quickly and safely as possible.
Order Processing
Orders are typically processed within 1–3 business days after payment confirmation.
Orders are not processed or shipped on weekends or holidays.
Shipping Times
Estimated delivery times may vary depending on your location and shipping carrier.
Typical delivery estimates:
-
United States: 5–12 business days
-
International Orders: 7–20 business days
Please note that delays may occur due to customs, weather conditions, or carrier issues beyond our control.
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method.
Occasionally, we may offer free shipping promotions on selected products or orders.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can monitor your delivery status.
Incorrect Address Information
Customers are responsible for providing accurate shipping information.
If an incorrect or incomplete address is provided, delays or additional shipping charges may occur.
Lost or Stolen Packages
Shop Online is not responsible for lost or stolen packages marked as delivered by the shipping carrier.
If you experience delivery issues, please contact the carrier directly or reach out to our support team for assistance.
Customs, Duties, and Taxes
International orders may be subject to customs fees, import duties, or taxes imposed by your country.
These charges are the responsibility of the customer.
Damaged Packages
If your order arrives damaged, please contact us within 7 days of delivery and provide photos of the package and products received.
Contact Us
If you have any questions regarding this Shipping Policy, please contact us:
Email: sac@shoponline.com
Thank you for shopping with Shop Online.